How to Restore an Email Account or Individual Emails at intoHOST Print

  • Updated on 15-Jul-2024
  • 17

If you've accidentally deleted an email account or some important emails and are now looking to restore them, you're in the right place. At intoHOST, we understand that accidents happen, and we're here to help you recover your lost data. The process of restoring an email account or individual emails is straightforward, provided they were included in the last backup.

Important Terms:

  • Email Account Restoration: The process of recovering a deleted email account along with all its data.
  • Individual Email Restoration: Recovering specific emails that have been deleted.
  • JetBackup: The tool we use at intoHOST to manage backups.
Info! intoHOST creates backups of all email accounts every week using JetBackup. This ensures that we can recover your data in case of accidental deletion or loss.

Steps to Restore Your Email Account or Individual Emails

  1. Log into cPanel: The first step is to log into your cPanel account. You can access cPanel directly through the intoHOST Clientarea at

  2. Navigate to JetBackup: Once logged in, look for the JetBackup section. JetBackup is the tool we use for all our backups, and it's where you'll start the restoration process.

  3. Choose Email Backups: Within JetBackup, you'll find an option for "Email Backups." This is where all backups related to email accounts and individual emails are stored.

  4. Select the Backup: Browse through the list of available backups. Remember, intoHOST creates backups every week, so choose the most relevant backup that likely contains your email account or the specific emails you wish to restore.

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cPanel JetBackups Full Backups

Warning! Email IDs or individual emails can only be restored if they were included in the last backup created. Please ensure you select the correct backup to avoid any discrepancies.
  1. Restore: After selecting the appropriate backup, follow the prompts to restore your email account or the individual emails. The process is user-friendly and should guide you through each step.
Danger! If you do not find the option to restore from backup in your cPanel, it may indicate a more significant issue. Please proceed to contact our support immediately.

Didn't Find What You Were Looking For?

If you're unable to find the JetBackup option in your cPanel or if you encounter any issues during the restoration process, we're here to help. Please open a support ticket here or start a LiveChat session using the icon located at the bottom right of the screen. Our team is ready to assist you with any concerns or questions you may have.

Enhance Your Email Experience

Looking to enhance your email experience with professional email services? Check out our professional email service page here for more information on how to get started.

Success! By following these steps, you should be able to restore your deleted email account or individual emails efficiently. Remember, our support team is always here to assist you in case you need further help.

Remember: Regular backups are your safety net in the digital world. Ensuring that your email accounts and important data are included in intoHOST's weekly backups can save you from potential data loss situations. Stay proactive and stay backed up!


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